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Child Absent In Education (CAE)


Children absent in education are children of compulsory school age who are not registered pupils at a school and are not receiving suitable education otherwise than at a school. Children absent in education are at significant risk of underachieving, being victims of harm, exploitation or radicalisation, and becoming NEET (not in education, employment or training) later in life.


Reporting a child missing education (CME)

If you think a child is missing from education, please tell Suffolk County Council (SCC) about it by completing this CME Reporting Template form (see below) and emailing it to or call the CME team on the general CME number at 01473 265224. A voicemail facility is available.

Out of hours

Outside of these hours, please complete the CME Reporting Template form (see below) and email to

Please be aware that SCC will investigate your concerns, take the appropriate action and if necessary, share any relevant information with the appropriate Suffolk County Council Team(s). It is not possible for SCC to provide you with feedback, updates or information.


Holbrook Primary CME Protocols

It is the parent/carer’s responsibility to notify the school on the first day of absence before 9:30am or as soon as possible. Parents can report an absence by telephoning the school office or emailing By 9:45am, if we have concerns that a Holbrook pupil is CME, a member of the Senior Leadership Team and another member of Holbrook staff or an Educational Welfare Officer will conduct a house call to ensure that the child is safe. 

CME Reporting Template

CME Statement August 2021